San Diego Gas & Electric (SDG&E) warns its residential and business customers of an ongoing wire fraud.
Reports indicate that individuals are misrepresenting themselves as utility employees by calling customers and threatening to turn off electric and gas service if an immediate payment is not made, said SDG&E. Customers are instructed to purchase a pre-pay credit card and directed to another phone number where information is obtained from the card and the cash value is removed.
SDG&E said customers should not provide any financial information by phone unless they have initiated the conversation. If any customers receive a phone call that makes them uncomfortable, and they know they have an outstanding balance that needs to be resolved, they should hang up and call SDG&E at 1-800-411-7343.